District energy systems

Terasen Energy Services finances, builds, owns, and operates district energy systems for large scale developments and existing communities.

 

Energy demands are continuing to increase and, as a result, the existing energy infrastructure is insufficient to generate enough power to meet both current and future needs. Terasen Energy Services recognizes the need for alternative energy sources that not only address our growing energy needs, but also have a lower environmental impact. Our district energy systems result in energy efficiencies that address both capacity and emission issues.

For any building that needs a conditioned indoor environment, district energy systems provide a more cost effective and higher performance solution than self-cooling and heating.

As a leader in alternative energy systems, Terasen Energy Services’ experience and capabilities provide all the elements required for district energy systems whether in a new development or an existing community.

 

Adhering to all regulations established by governing bodies, Terasen Energy Services delivers the same level of service and operation provided for conventional energy systems.

From initial analysis of energy options through to implementation, Terasen Energy Services delivers project management, design, and construction for the selected system.  We work only with qualified experts to prepare detailed engineering designs and hold our contractors to strict standards during the construction and commissioning of new systems.

Terasen has existing customer care operations to handle all customer requirements. Services are well established that provide customer support for billing, developer support for new service, remote monitoring and inspection teams for reliable and safe operations.

Terasen is committed to conducting its business in a safe and environmentally responsible manner. We have strict policies and guiding principles that ensure employee safety as well as the safe and efficient use of energy sources. These guidelines extend to our contractors during the construction and commissioning of new energy systems.

Terasen has established emergency response procedures that ensure customers receive full service as safely, quickly, and efficiently as possible if an outage occurs. Terasen also ensures that the public is not subjected to danger and that timely announcements are made to customers through the most effective communication channels when system issues arise.